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Bilingual Spanish Housing Specialist

  • Posted on

    : 20-06-2019
  • Job type

    : Contract
  • Job category

    : Bilingual Spanish Housing Specialist
  • Location

    : Houston, TX
  • Number Of Openings

    : 1
  • Pay Rate

    : DOE
  • Description

    : This position is responsible for meeting either face to face or via telephone with homeowners or landlords in order to assist in the completion of an application and funded housing repair, rehabilitation, or reconstruction programs. The housing advisor will verify eligibility, including but not limited to household composition of prospective applicants, income, home ownership, and assistance from other federal programs, and insurance, in order to identify any possible duplication of benefits.
  • Responsibilities

    • Interview applicants to obtain initial information to process for housing program application to determine eligibility.
    • Schedules and conducts meetings with homeowners and landlords to obtain information to process initial application. Advises and explains housing policies, rules, and forms to homeowners and landlords. Collects and verifies information. Develops and maintains professional relationships with coworkers, homeowners, landlords, tenants and other external groups to provide effective and timely customer service, information, and problem resolution.. Sends receives, analyzes, and processes electronic and hard copy correspondence, documents and forms.
    • Advises applicants/homeowners and landlords of the housing programs regulations, policies, and procedures in accordance with HUD regulations.
    • Enters homeowner, landlord or tenant information into appropriate computer system. Establishes and maintains extensive electronic and hard copy filing system for homeowners landlords and tenants.
    • Responds to telephone, fax, email, and walk-in inquiries about program requirements and status of housing program application and payments. Performs other duties as required.

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